UpGuard Support Center

Notifications

Notifications within CyberRisk let you know when significant events occur (such as scores changing, or data leaks being detected), or when you need to take some specific action (such as responding to a question from a vendor).

Overview

Notifications allow you to be informed when a significant event occurs within CyberRisk. Examples of these events include:

  • Scores changing for websites or vendors
  • Data leaks being detected
  • Email address exposures being detected
  • Vendors submitting questionnaires

This guide outlines how to view notifications in the Dashboard, how to manage your notification preferences, and how you can add and configure custom notifications for your organisation’s account.

Viewing Notifications in the Dashboard

Notifications can be sent via email or be displayed in the Dashboard. Dashboard notifications appear above the Vendor Breakdown and Your Score panels. Notifications are grouped by type and the individual notifications for a particular type can be viewed by clicking on the notification grouping. Below we are viewing the vendor who’s score has risen above 850 in the last 30 days.

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Once you have reviewed a notification, you can dismiss it by clicking the “x” on the right side of the notification. If you have a group of notifications that you’d like to dismiss, you can click Dismiss All in the notification group menu.

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If you want to stop receiving notifications of this type, you can also click Don’t Show Me Again in this menu. This will disable all media of notification for this notification type.

Managing how you are Notified

To manage the notifications you receive, locate the Manage notifications link on the top right corner of the Notifications panel on the Dashboard. This will display all the notification types that have been enabled for your account, and let you choose which ones to receive and how (email, dashboard).

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Adding Custom Notifications for your Account

CyberRisk Account Admins can create and configure notifications, which are then available to all users in their account. To create and manage notifications, navigate to the Notifications tab in the Account Settings page.

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Triggering Integrations when notifications are received

As well as delivering notifications to your dashboard or via email, CyberRisk allows you to trigger API calls to your own systems when notifications are received. For more information, see our guide on Sending data from CyberRisk to other systems.